Telephone Answering – Personal Assist

How important are the calls made to you? We appreciate that incoming phone calls are very important and as such take great care in dealing with them.

We aim to get to know your business, your employees and customers well, so that we are part of your team, without the costs of employing a member of staff.

With no call queuing, all calls are answered live in your company name during office hours, and messages sent on to your phone or email. There will be no charge for sales calls or callers who don’t leave a message.

Personal Assistant
This is our monthly subscription service, suitable for people who need more than just message taking, and prefer the more personal touch given to their callers.

What can you expect? We answer your calls in the name of your company during office hours and ask to help the caller. We can take as much information as you require from the caller including name, company, telephone number, email address, physical address, any order details and more.

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Example
Message for: John Smith
Caller: Jane Jones
Company: ABC Limited
Email: jane.j@abcltd.co.uk
Telephone: 0123 456 789
Message: Jane has placed an order for 35 x widgets, under order number P6789, invoice to 123 Acacia Avenue, Anytown AB1 2CD but please deliver to 456 Nice Place, Sunnytown EF3 4GH, price quoted £10.50 each plus VAT.
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We then email, text or both to any number of recipients the details immediately, and can give you an end of day summary.

Additonally we can process orders, manage your diary, check your emails, send out brochures or any other process you require done remotely.

What does this cost?

Low volume
£40 per month which includes your first 20 messages. Extra messages thereafter cost £1.40 each. This is ideal if you feel you will be getting up to 50 calls per month.

Mid Range
£80 per month includes your first 60 messages. Extra messages thereafter cost £1.25 each. This is ideal if you feel you will be getting between 50 and 100 calls per month.

Large user
£140 per month includes your first 110 messages. Extra messages thereafter cost £1.15 each. This is ideal if you feel you will be getting between 100 and 200 calls per month.

High Volume user
£235 per month includes your first 200 messages. Extra messages thereafter cost £1.10 each. This is ideal if you feel you will be getting between 200+ calls per month.

Order this service by calling us today on 01236 884884 or click the orange button above

[Click here to see how it works]

Expect more calls? Then speak to us about tailouring a package to suit.

Compare Services

ServicesPay As You GoPersonal Assist
A Dedicated Divert Number For Your Business
How are messages sentemail or text to 1 personemail, text or both to 1 person or group of people
Style of message sentBrief details including name and number of callerFull details including name, number, email and address, and any order/enquiry details
Monthly fee
End of day report
Diary Management
£10 per month
Call Patching
Option available