There are many ways that a company or individual can use a telephone answering service. Some of our customers choose to use our support only when they’re on holiday. Some use it whenever they’re away from their desk. Some use it on a full time basis.
This third option is particularly appropriate for customers who are using our full Personal Assistant service. Instead of redirecting their phones to us only when they’re not available to answer – it’s possible for them to have their phones redirected to us all the time. Whenever they get a call, we answer it quickly and professionally in their company name. Depending on the needs of our customer, and the exact package they’re using, we are able to deal with the call or patch it straight through to the customer.
There are a number of benefits to doing this.
Are you thinking about using a virtual assistant as a full time receptionist? Why not get in touch?